They offer more services than cheaper hotels I've stayed at, but almost nothing is included in your room rate. Toilet paper is of gas station quality or lesser, somehow.

Lots of vibrant red aesthetics throughout, can be kinda headache inducing. For example, the elevators are so dark, I could barely see the buttons. They've gone for a unique design in lots of instances, and it's a bit of a double edged sword. That's about the only thing that sets this place apart from any hotel I've visited. The beds and bedding here are really nice. I would like for you to have one as well. Once again I am speaking on a real life experience because you are a real person reading this and I am a real person who had the chance to enjoy this majestic building called Virgin Hotel. Now let me put an emphasis on clean: The pool area CLEAN. It's almost as if a team of people were cleaning every 30 minutes 😆. They even have a live dj who knows how to spin the hits. Even the manager jumped in and offered assistance, that was cool. There wasn't a single person who was not having a fun time doing their job. Everybody was so on point it was amazing. From the front desk to the kitchen was a VIBE. I was here on business meeting up with clients. They get you out of your car safely, swiftly, and without slamming your doors. So let's get into it, shall we? 1st of all, valet does not procrastinate. On top of that, no one really speaks on the importance of your stay like things that really matter. I'm so tired of looking up hotels and finding the same pictures, commercialize pictures out of a magazine of some sorts. I spend 1/2 of a bottle of perfume, trying to mask the smell.Īt checkout no one asked me how was my stay so definitely avoid booking here if you are looking for clean and friendly place. Honestly I was so disappointed that I did not even take enough pictures of all I found wrong with this room, I spend first 45min cleaning it my self so I can sleep without being replaced by smell coming from carpet etc. I think the pictures I will post will speaks for themselves. We felt very uncomfortable staying at this place, customer service is nonexistent. I even upgraded my room to have great view I felt it was not worth the upgrading. I am really sad to leave such a review because I really thought I was going to have a great experience visiting Dallas first time and write amazing a review. However, the restaurants smells like vomit.

This is more like a motel kind of experience. Room we stayed in was 1827 were very dusty, smelly, and dark. I would not recommend this hotel to friends, very dirty and outdated place.

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